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This case study documents the move to emergency virtual learning at the University of Johannesburg. Prefacing promoting social justice and care, the authors explain how key challenges unique to a university in a developing world context were considered. The findings highlight the importance of agility, adaptability and the role of Ubuntu (i.e. values of compassion, solidarity and sharing) in higher education institutional leadership in a crisis. Furthermore, the authors highlight the need to address how structural inequality and poverty impact the pace of technological infusion in higher education in the Global South.

Recent technological advances in three-dimensional printing (3DP) may disrupt traditional manufacturing and logistics processes. Because the increasing availability of 3DP service centers, affordable 3D printers, and online platforms empower consumers to design and print objects at home, companies must determine the motives that lead consumers to become prosumers so that they can establish appropriate business models and supply chains. Accordingly, the purpose of this paper is to identify factors that drive consumer acceptance and use of 3DP technologies.

The explanatory conceptual framework, based on the extended unified theory of acceptance and use of technology, undergoes empirical testing with a sample of 196 3DP consumers who participated in an online survey.

Facilitating conditions, hedonic motivation and a do-it-yourself mentality are key determinants of consumer acceptance and use intention of 3DP technology.

Companies can use these insights about consumers’ motivation to determine whether their use of 3DP technology threatens current business models or supply chains. In turn, they can develop new ideas about how to adapt these features, as well as identify opportunities for new revenue streams.

Unlike most extant literature on 3DP in manufacturing and logistics domains, this study takes consumers’ point of view to shed light on an issue typically investigated from an operations management perspective.

The purpose of this study is to gain insight into psychosocial factors influencing sustainability professionals in their work to lead by influencing and improving pro-environmental decision-making in their organisations and to increase understanding of psychosocial factors that affect their effectiveness in achieving desired results.

Using Interpretative Phenomenological Analysis as a framework, the study enquires into the lived experience of six research subjects. The participants are sustainability professionals and leaders from the UK and Canada. The primary data source is semi-structured interviews, analysed with micro-discourse analysis.

Key psychosocial factors involved in participants’ experience are identified, specifically psychological threat-coping strategies, psychological needs, motivation and vitality, finding complex interactions between them. Tensions and trade-offs between competency, relatedness and autonomy needs and coping strategies such as suppression of negative emotion and “deep green” identity are modelled in diagrams to show the dynamics. How these tensions are negotiated has implications for psychological well-being and effectiveness.

The concepts and models presented in this paper may be of practical use to sustainability professionals, environmentalists and organisation leaders, for example, in identifying interventions to develop inner resources, support authentic and effective action and disrupt maladaptive responses to ecological crisis.

The study contributes insight to understanding of underlying processes shaping environmental cognition and behaviour, particularly in relation to psychological threat-coping strategies and interacting factors. With a transdisciplinary approach, the methodology enables nuanced interpretation of complex phenomena to be generated.

The purpose of this paper is to provide a theoretical and empirical comparison of four major national cultural value models for perceived corporate reputation (CR) of multinational corporations (MNCs) across nations: Hofstede, Schwartz, the GLOBE study and Inglehart.

Two consumer surveys on an MNC and on competitors in 25 countries in the year 2015 (n=20,288 and 25,397) were used for the first time to compare the roles of the cultural value models as antecedents of CR, using multilevel structural equation modeling (MSEM), which disentangles the explained variances on the country level and on the individual level.

National culture is strongly attributed to individual CR perceptions of MNCs across nations. However, the four conceptual cultural value models explain the variance differently (46.2–84.6 percent) as do particular cultural value dimensions within each model. The results are stable for both surveys.

Novel insights into the roles of cultural value models are provided for international business research. For MNCs aiming to use their CR to attract target groups in foreign countries, this study identifies the most influential cultural value model and particular dimensions.

This study contributes to cultural research by deepening the understanding of the various cultural value models and their importance for MNCs. Moreover, the authors add to the CR research by providing new insights into perception differences and using the still novel MSEM.

Purpose – This chapter provides a roadmap for future research and evaluation on violent extremist risk analysis.

Methodology/Approach – The authors synthesize the lessons learned from process evaluations of general violence risk assessment, bias research, survey designs, linguistic analyses, and spatial analyses, and apply them to the problem of violent extremist risk assessment and management.

Findings – The next generation of violent extremist risk assessment research will necessitate a focus upon process, barriers to effective implementation and taking the human element of decision-making into account. Furthermore, the development of putative risk factors for violent extremist attitudes and behaviors necessitates a movement toward more survey-based research designs. Future risk assessment processes may additionally take language and spatial components into account for a more holistic understanding.

Originality/Value – Based on existing literature, there is a paucity of research conducting process evaluations, survey designs, linguistic analyses, and spatial analyses in this area. The authors provide several roadmaps, assessments of respective strengths and weaknesses, and highlight some initial promising results.

Since 2008, Greece has been spiralling down an economic and socio-political crisis. Over the past decade, it has endured massive riots, consecutive elections, a debilitating public debt, and endless rescue plans by the EU and other international bodies. The crisis sparked an intense interest in the Greek public discourse, which is often accused of being dominated by populist rhetoric. This interest appears to be accompanied predominantly by a certain leitmotif: instead of appreciating the assistance offered, the Greek people resent it and taking refuge in populist rhetoric, further undermining the country’s stability. This echoes the age-old argument that ‘the people are an irrational mob acting impulsively, a lamentable state that should be cured or disciplined.’ Could the shaming, the appeal to sober morality – branding all other discourses as populist and dangerous – be the fashionable response of a cosmopolitan elite, high-profile pundits and institutions to the problems of global capitalism? The debate raged in the public sphere and in the streets of Athens. On multiple occasions, the crisis was used as a trope in the European public sphere to justify socio-political changes, austerity measures and disciplinary actions. The emerging schema juxtaposed populist/anti-populist discourses, reducing discourses and identities to black and white. This chapter reads discursive constructions of the Greek crisis, by-stepping the populist/anti-populist divide. Using analysis based on affect theory and the philosophy of emotions, it investigates the various uses of resentment as part of affective engineering and as an instrument of collective identification, in an environment of multiple overlapping crises in Europe.

Despite much progress in the field of family business research, there is still no unequivocal quantitative evidence on how many family businesses are generally transferred within the family and how many are sold to nonfamily members. Accordingly, the purpose of our paper is to overcome this data problem and to try to get a better estimate of these rates.

To determine a better estimate of intrafamily successions in Germany, we conducted a meta-analysis of 33 samples from 27 studies covering 75,522 firms facing or having already faced a business transfer.

Our results indicate that 62% of these family firms are (planned to be) transferred to family members. This type of industry strongly determines the mode of succession. However, methodological issues like study quality and sample design also influence estimated succession rates.

Policymakers need robust statistics so they can base their actions and economic policies on reliable information. However, in the absence of official statistics – as in the case of family firms handing over their company within or outside the family – information is difficult to generate. Our findings provide a generalizable estimate of prevalence rates, providing German policymakers, and those in other countries when applying these methods, with useful information.

This paper suggests that a theory of family firm succession needs to consider more deeply the context in which succession decisions occur. By exploring variables affecting succession rates such as firm size and industry but also methodological issues like sample design and study quality, our analysis also provides a better understanding of central determinants of successions within and outside the family.

Service robots are gradually becoming more anthropomorphic and intelligent. This research aims to investigate how anthropomorphic service robots with different levels of intelligence affect their human counterparts.

Two between-subject experimental studies were used to test whether different levels of service robot anthropomorphism with different levels of intelligence influence employees' morale and resistance to service robots.

Study 1 shows that the effect of service robot anthropomorphism (low vs. high) on employees' resistance and morale is mediated by perceived job-security threat. Study 2 validates this mediating effect and shows that it is moderated by the type of AI (mechanical vs. analytical). Specifically, when exposed to mechanical AI-powered service robots, employees exhibit a higher perceived job-security threat toward robots with a high (vs. low) degree of anthropomorphism. This moderating effect is not observed when employees are exposed to analytical AI-powered service robots. This moderated mediation effect is also found for the signing of a petition as the behavioral outcome.

Service firms considering the adoption of mechanical AI-powered service robots should choose a low (vs. high) anthropomorphic robot to reduce the sense of job-security threat felt by human employees, which subsequently increases their acceptance. However, if analytical AI-powered service robots with are to replace their human employees, the degree of anthropomorphism becomes irrelevant.

This is the first empirical study to explore how anthropomorphic service robots can influence human employees' evaluations and behaviors.

Video game dependency (VGD) is a behavioural addiction on the rise with considerably higher prevalence among males, and the rates and patterns of comorbidity with other disorders seem to be comparable to that of substance‐related addictions. The purpose of the paper is to investigate the role of gaming behaviour and gaming motives in the biographical context for female addicts with this new type of dual diagnosis.

The authors conducted semi‐structured biographical interviews as part of an interdisciplinary German research project on VGD conducted by the Criminological Research Institute of Lower Saxony (KFN). Qualitative research process followed modified grounded theory.

For VGD women, frequent accounts of depression preceding VGD and of traumatic childhood experiences of loss and/or abuse were found. In two exemplary case studies, online gaming can be described at least in part as an unsuccessful coping attempt. For example, the MMORPGs seem to allow them to experience reliable “reward for their efforts” while experiencing feelings of worthlessness due to academic failure, to experience “social contact” in spite of a fear of closeness.

Gender specific strategies in prevention and treatment of VGD need to be considered, though further research is needed to verify the findings on a larger scale.

The research on gender and VGD dual diagnosis provides qualitative pioneer work in an area where no published research results are available.